Intercom/Freshchat alternative.
Live chat and instant messaging.
NeetoChat, a Intercom/Freshchat alternative, is a live chat support tool that provides real-time assistance. Suitable for businesses of all sizes, it offers a customizable and secure way to chat with customers 24/7.
Let your customers
feel valued and heard.
Talk to your customers through live chats, answer their questions immediately, take them through the products and make them feel valued and heard. Quick support leads to happy customers and more sales.
Set clear
expectations
Set your business hours and let your customers know when they can expect a response from your support team. It helps in reducing frustration and improve customer satisfaction.
Make your chat widget
personalized
Customize the design of your chat widget to match your brand. You can change the colors and designs so that it looks like a part of your website. NeetoChat ensures you offer a uniform experience to your customers.
Save time with
automation
NeetoChat make your life easier by handling tasks automatically. When specific events occur, these rules kick in and perform pre-set actions, streamlining your workflow and ensuring faster customer responses.
Know your customer better
Gather essential details like name, email, and query through pre-chat questions so your team can help right away. Post-chat questions collect feedback on the support received, allowing you to continuously improve.
Integrate NeetoChat
with third-party tools.
See All Integrations
NeetoChat is
competing on price
Most companies charge users and spend heavily on Google ads to find more. NeetoChat does the opposite—we keep prices as low as possible and grow through word of mouth, not ad budgets.
Pricing PhilosophyNeetoChat Mobile App
Manage your chats on the go and never miss a chance to provide great support with NeetoChat mobile app for iOS and Android.
Join Neeto
Community
Join the Neeto Community to suggest features, report bugs, ask questions, or explore how others use Neeto products. Think of this community as your direct line to the people building Neeto and to fellow users using Neeto tools to build stuff.
Join nowFrequently asked questions
What is NeetoChat?
NeetoChat is al live chat platform that allows you to engage with your customers in real-time. You can assist them in finding products, providing support, and answering questions directly on your website.
How customizable is the chat widget in NeetoChat?
You can fully customize the style of your chat widget to match your brand’s look and feel. This ensures a seamless integration with your website’s design, enhancing user experience.
Does NeetoChat offer mobile support?
Absolutely! NeetoChat provides iOS and Android apps so you can chat with your customers anytime, anywhere, ensuring you never miss an opportunity to assist them.
Can I integrate NeetoChat with other tools and platforms?
Yes, NeetoChat supports integrations with various applications to make your support process more effective. You can integrate with other chat platforms, knowledge bases, and more.
How does NeetoChat help with customer feedback and service improvement?
NeetoChat includes features like Post-Chat Questions and Private Notes, enabling you to gather feedback and record important details for future interactions, ensuring continuous service improvement.
Is there a knowledge base feature in NeetoChat?
Yes, NeetoChat allows you to write and manage Knowledge Base articles using NeetoKB, reducing incoming chats by providing self-help resources for common queries.
Ready to get started?
Let's get started now.